National Public Confidence in Policing Survey
Help us understand public views on crime and policing
Thank you for agreeing to take part in this short survey.
Your views are important. We want to hear from people with a wide range of experiences and opinions, whether positive, negative or somewhere in between.
The survey should take around 10 minutes to complete and asks about:
- crime and anti-social behaviour in your area
- how safe you feel where you live
- experiences of crime, anti-social behaviour and police contact
- neighbourhood policing
- how effective and fair you think the local police are
- your trust and confidence in the police
The survey will help us understand what shapes public confidence in policing, how confidence changes over time and what impact neighbourhood policing has on local communities.
The findings will be used to help improve neighbourhood policing, inform policing policy and identify ways to build public confidence in policing across England and Wales.
Taking part is entirely voluntary.
You can skip any questions you would prefer not to answer, although we encourage you to answer as many questions as possible because every response helps improve our understanding of public confidence and policing.
Researchers from the College of Policing, London School of Economics and University College London will analyse the survey responses.
Your name and contact details will not be shared with them, and no one who takes part in the survey will be identified in published findings.
We will share key findings with you after the survey has been analysed.
About your Neighbourhood Alert profile
If you choose to answer questions about your age, sex, gender identity, sexual orientation, ethnicity, religion or disability status, VISAV may use this information to validate, correct or update existing information in your Neighbourhood Alert user profile.
VISAV may also use selected survey responses to create a broad confidence classification (for example, high, medium or low confidence in the police). This classification is intended to support research, evaluation and evidence-based engagement activities and is not used for intelligence, enforcement or automated decision-making purposes.
If you have chosen to grant access to an Information Provider through Neighbourhood Alert, authorised users of that Information Provider may be able to view information held on your user profile in accordance with Neighbourhood Alert's privacy policy and access-control arrangements.
You can return at a future stage to complete this survey. Please ensure you save your answers before closing this page.
Thank you for your interest in the survey. Unfortunately, you can only take part if you have read the privacy notice and are aged 18 or over. *
You can return at a future stage to complete this survey. Please ensure you save your answers before closing this page.
The first set of questions ask about your local area.
By ‘local area’, we mean within a 15-minute walk from your home.
How much of a problem do you feel crime is in your local area?
How safe do you usually feel in your local area during the day?
How safe do you usually feel in your local area after dark?
How much do you agree or disagree with the following statements about your local area?
You can return at a future stage to complete this survey. Please ensure you save your answers before closing this page.
We would now like to ask you about any personal experiences you have had of crime, anti-social behaviour and the police.
Roughly how many times, if at all, have you been a victim of crime in the past 12 months?
How many of these crimes did you report to the police?
The last time you reported a crime to the police, how satisfied or dissatisfied were you with the way the police treated you?
Roughly how often, if at all, have you experienced or seen anti-social behaviour in your local area in the last 12 months?
How many of these anti-social behaviour incidents did you report to the police?
The last time you reported an anti-social behaviour incident to the police, how satisfied or dissatisfied were you with the way the police responded?
Roughly how many times, if at all, have the police stopped you on foot or in a vehicle over the past 12 months?
The last time this happened, how satisfied or dissatisfied were you with the way the police treated you?
You can return at a future stage to complete this survey. Please ensure you save your answers before closing this page.
The next set of questions ask what you think about the police in your local area, regardless of whether you have had contact with them.
How effective do you think the police in your local area are at each of the following?
How much do you agree or disagree with the following statements about the police in your local area?
To your knowledge, do the police in your local area have any of the following?
On average, how often do you see police officers or police community support officers (PCSOs) on foot patrol in your local area?
Would you say that’s not often enough, about right or too often?
You can return at a future stage to complete this survey. Please ensure you save your answers before closing this page.
How much do you agree or disagree with the following statements about the police in your local area?
You can return at a future stage to complete this survey. Please ensure you save your answers before closing this page.
How much do you agree or disagree with the following statements about your feelings towards the police?
How much do you agree or disagree with the following statements about the police in your local area?
Taking everything into account, how good a job do you think the police in this area are doing?
You can return at a future stage to complete this survey. Please ensure you save your answers before closing this page.
Finally, we would like to ask you a few questions about you and your background.
About your Neighbourhood Alert profile
If you choose to answer questions about your age, sex, gender identity, sexual orientation, ethnicity, religion or disability status, VISAV may use this information to validate, correct or update existing information in your Neighbourhood Alert user profile.
VISAV may also use selected survey responses to create a broad confidence classification (for example, high, medium or low confidence in the police). This classification is intended to support research, evaluation and evidence-based engagement activities and is not used for intelligence, enforcement or automated decision-making purposes.
If you have chosen to grant access to an Information Provider through Neighbourhood Alert, authorised users of that Information Provider may be able to view information held on your user profile in accordance with Neighbourhood Alert's privacy policy and access-control arrangements.
Please note that you can skip any question, if you would prefer not to say.
If you’re not sure how to answer, for example you are intersex, you could use the sex registered on your official documents, such as passport or driving licence, or whichever answer you prefer.
Is the gender you identify with the same as your sex registered at birth?
Which of the following best describes your gender identity?
Which of the following best describes your sexual orientation?
What is your ethnic group?
Which of the following best describes your ethnic group?
Which of the following best describes your ethnic group?
Which of the following best describes your ethnic group?
Which of the following best describes your ethnic group?
Which of the following best describes your ethnic group?
Do you have any physical or mental health conditions or illnesses lasting or expected to last 12 months or more?
Do any of your conditions or illnesses reduce your ability to carry out day‑to‑day activities?
